To start a return, you can contact us at
  1. Item(s) must be returned within 14 days of purchase date on receipt. 
  2. Customer must pay return shipping charge unless we shipped the wrong item or the item is defective.
  3. To receive a full refund of the purchase price, the item must still be new and in the original packaging, with original package condition. In other words, unless otherwise noted below, if we cannot sell the product in the condition it is returned, then we will not issue a refund. 
  4. In all cases, a refund can be provided only to the original purchaser and in the method used for original payment (e.g. credit card, check, PayPal, etc).

Our return address:

J. Earl and Sons

249 Old Norwalk Road

New Canaan, CT 06840